After selecting the server, cant create character

  • Hello evryone, well today i dowloanded this game, evrything go fine, but after selecting the server, cant create a character, i just see the sreen with the boy runing , i tried changing the server several times, restarting the game, and wait for a few minutes to see if in some point something show, but nothing, is not a problem of my computer , a friend have the same laptops as mine and she can play without any problem. Wat can it be??