This issue should relate to your Internet Explorer. Please ensure it has the latest version available, and afterwards please perform this:
1. Open Internet Explorer
2. Then go to Tools > Internet Options > Advanced > Security Section
3. Enable Use TLS 1.0, TLS 1.1, TLS 1.2 Use SSL 3.0
4. Press Apply, then Ok.
If your problem still persists, do not hesitate to let us know.